New England Safety Supply, headquartered in Massachusetts, is a family-owned distribution company. We recognize that our customers are the “Backbone of America”. The ones out there everyday swinging the hammer, delivering the product, and mining the resources needed to make this the greatest nation. We understand and respect the pride you take in your hands-on work, where the grit under your nails and the calluses on your knuckles are badges of honor.
- Expertise In Helping You Make The Right Choice
- Competitive Pricing
- Fast Shipping
- Excellent Customer Service
Frequently Asked Questions:
Do You Ship Worldwide?
We are proud to offer international shipping services that currently operate in 185 countries worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
How Do You Ship Packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through UPS.
How Long Does Shipping Take?
Shipping time varies by location. These are our estimates:
United States: 2-5 Business days
Canada, Europe 15-30 Business days
Australia, New Zealand 20-40 Business days
Mexico, Central America, South America 20-40 Business days
How Do I Track My Order?
Tracking Info will be sent to your email. You can track your order by logging into your account.
For international Tracking Click Here.
Do you offer any discounts or promotions?
Yes, we offer various discounts and promotions throughout the year. Please subscribe to our email newsletter or follow our social media accounts to stay updated on the latest deals and offers.
How can I contact customer service?
You can contact our customer service team via email or phone. Our contact information can be found on our website's "Contact" page.